Items will be sent as soon as possible after receiving cleared payment.(Saturday and Sunday & Public holiday excluded) We only ship the item to your Paypal address for fast and accurate shipment. If you want to change the address, please add a note when you make the payment after you have paid. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy. Return is accepted within 60 days after the buyers receiving the item. If this item is defective upon receipt, customer has up to 60 days from date of receipt for exchange of a new one. Customer satisfaction is very important to us and our feedback rating reflects this satisfaction We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal. We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately. Please Do Not leave us the negative or natural feedback and comment.It will be affected with our account. Working Time: Mon-Fri 9:00-19:00 GMT+8 Sat-Sun 12:00-18:00 GMT+8 [ Contact Us: This is the contents of your Contact Us. You can add a banner for this Contact Us as header and add text descriptions here. The text descriptions can be different Font Size, Font Color, Style and even graphics and icons are also accepted. ] All rights reserved.